Here are the frequently asked questions about Lubaba LuXury Pvt.Ltd — Pakistan’s trusted fashion, beauty and fragrance brand.
How do I place an order?
First, browse our website at lubabaluxury.com. Then, add items to your cart and go to checkout.You can also order directly via WhatsApp at +92 300 0952207.
What payment methods do you accept? We accept JazzCash, EasyPaisa and Cash on
Delivery (COD). So, you can pay in the way that suits you best.
Do you deliver all over Pakistan?
Yes! We deliver to all areas Across over All Pakistan. delivery takes only 3 to 5 working
days. Also, delivery is completely free.
How do I track my order?
After we send your order, we will share tracking details via WhatsApp. Further more you can WhatsApp us anytime for an update.
Can I return or exchange an item?
Yes. We accept clothing returns within 7 days of delivery. However, items must be clean and unworn with all tags on. Read our full policy at lubabaluxury.com/returns-refund-policy
How do I start a return?
First, take clear photos of the item. Then, WhatsApp us at +92 300 0952207. After that, our team will guide you step by step.
What sizes do you offer?
We offer sizes XS to XXL. Therefore, visit our size guide at lubabaluxury.com/size-guide for full measurements before you order.
What is the most I can order per item?
You can order a maximum of 5 pieces per item per order. For Wholesale Contact contact@lubabaluxury.com.
Are your products real and authentic?
Yes — 100% authentic. Lubaba LuXury is listed with SECP (Reg No: G887814) and FBR. So, you can shop with full trust.
Can I cancel my order?
Contact us on WhatsApp as soon as possible. However, orders that are already sent out
cannot be cancelled.
Do you have a physical store?
At the moment, we only sell online. But we deliver to all areas of Pakistan. Browse our shop at lubabaluxury.com
Still have a question?
WhatsApp us at +92 300 0952207 or email contact@lubabaluxury.com — we are always happy to help!